Program Manager, Center for City Solutions

National League of Cities Published: April 16, 2021
Location
Washington, D.C., DC
Job Type
Category
Experience
mid-level

Description

Consistent with the mission, vision and values of National League of Cities, responsible for managing the design, outreach, administration, and evaluation of economic policy and data, with a focus on data analysis and statistical analysis of econometric modeling.  Raise awareness of member city issues, and provide strategic input on program design and implementation.

  1. Program Development and Implementation
    • Identify new and emerging quantitative opportunities for exploration to shape the direction of future NLC programs.
    • Lead data-driven research projects at NLC by serving as an expert on data collection, manipulation, and analysis, as well as on statistical analysis of econometric modeling.
    • Effectively access data from publicly available sources, whether raw data or through API, and manipulate it to provide city-level data points and data visualizations.
    • Collaborate with NLC’s Center for Municipal Data and Analytics, as well as other NLC departments, to create visually appealing data dashboards and visualizations for research reports and digital distribution methods.
    • Collaborate on the development of organization-wide trainings on ArcGIS, Power BI, Python, R, and other relevant software.
    • Collaborate with NLC’s research director to improve survey development methods, implementation, and administration, as well as coach team members.
    • Actively develop and cultivate partnerships with a variety of data-driven organizations working in the field.  Identify opportunities to draw upon these partnerships in order to broaden the array of resources available to municipal leaders in NLC member cities.
    • Design and implement quantitative research to support the efforts of municipal officials in NLC member cities.  Respond to requests for assistance from other cities and state municipal leagues when appropriate.
    • Manage the development of publications, tools and resources to support the administration of programs with member cities.  Plan and conduct meetings, conference calls, webinars, and site visits designed to engage NLC member cities on key topics.
  2. Grant Management (when applicable)
    • Participate in the goal-setting process for assigned program area when appropriate.  Refine and align goals for specific programs in alignment with overall program strategies and service expectations.
    • Collaborate with the Director to fulfill commitments to grant providers and prepare narrative reports for funders.  Manage the collection of data and other information to complete narratives, reports, and other deliverables.
    • Maintain sound working relationships with program officers, grant administrators, and other staff at foundations that provide program funding.  Prepare and present executive summaries and detailed reports for ongoing programs to grant providers and program leadership as needed.
    • Identify potential funders, cultivate relationships with key representatives within those organizations, and solicit funding for current and new programs and initiatives in collaboration with the Director.  Prepare and submit proposals in partnership with the Director, other senior program staff and other stakeholders.
    • Track and monitor expenditures for grants.  Assist the Director in ensuring that available grant funds are fully utilized and that the expenditures are consistent with approved grant budgets.
  3. Program Education, Outreach and Events
    • Manage the design, development, and deployment of communications for assigned program areas, including the preparation and review of resources and materials for NLC's website and e-newsletters.  Contribute to broader efforts to recruit and retain cities as NLC members.
    • Plan education and professional development opportunities for member, city leaders, government officials, and other stakeholders to learn about program goals and initiatives.  Implement education seminars, webinars, workshops, and meetings at NLC’s conferences, meetings, and events.  Oversee content development, speaker selection, and agenda development activities for program-specific content at NLC-sponsored meetings and events.
    • Make speeches and presentations, facilitate sessions, and otherwise represent NLC at city-sponsored events and national, regional, and state conferences and meetings in order to build new partnerships, raise the visibility of NLC's work, and stay abreast of the latest developments in the field.
  4. Program Research
    • Lead efforts to compile quantitative and qualitative data on cities to support the development of research reports, technical assistance, communications, and learning for assigned program areas.
    • Support the overall quantitative function (i.e., provide guidance for policy leads across housing, economic development, sustainability, fiscal policy, and local democracy areas)
    • Conceptualize and serve as the primary author of reports, strategy guides, and briefs for assigned member programs. Prepare articles for blogs, newsletters, and other publications, and develop and update materials for inclusion on NLC’s website.
    • Identify and utilize relevant research and program information available through a variety of sources. Manage efforts to build partnerships with source organizations when appropriate.
  5. Program Evaluation
    • Use membership data and analytics to track and evaluate the impact of ongoing programs.
    • Recommend changes to improve the effectiveness of programs based on program results, member city feedback, and changes in city needs/requirements.
    • Collect data and review progress on the overall growth and success of assigned program areas. Provide feedback and reports to program leadership regarding the success or failure of particular programs.
  6. Leadership (when applicable)
    • Provide overall leadership and direction to assigned program team members. Mentor and coach direct reports on the NLC mission and current program goals and objectives.
    • Perform functions typically associated with managing and leading others, including performance management, recruitment and selection, and compensation and policy administration.
  7. Perform other duties and lead special projects as assigned.

Education and Experience:

  • Bachelor’s degree in economics, statistics, public policy, or a related field and 6 years of practical experience in program area, or Master’s degree in and 4 years of practical experience in data-driven research
  • Proficiency managing data collection and using analysis tools such as R, STATA, ArcGIS, and Excel
  • At least 1 year of experience leading the planning, implementation, and/or administration of a non-profit program
  • Possesses required technical knowledge within assigned program areas (refer to specific qualifications below)
  • Experience drafting/writing program documentation, grant proposals, and management reports
  • Experience working with city officials and/or city governments preferred
  • Knowledge of computer databases and contact management systems (CRMs)
  • MS Office skills (Word, Excel, PowerPoint, and Outlook)
  • Public speaking experience

Work Environment:

Work is typically performed in a standard office setting working at a desk or table on a level surface.  Regular travel is expected.  May be required to work more hours than normal during a regular workweek depending on workload and deadline requirements.

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Upcoming Events

  1. 2021 ERG & Council Conference
    September 15, 2021 - September 17, 2021
  2. HACU’s 35th Annual Conference
    October 30, 2021 - November 1, 2021